Last updated: August 2026
DCM Urban Design Limited respects your privacy and is committed to protecting the personal information we collect through this website.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices available to you. We handle personal information in accordance with the New Zealand Privacy Act 2020.
DCM Urban Design Limited is a New Zealand urban design, landscape architecture and master planning consultancy.
In this policy, “DCM”, “we”, “us” and “our” refer to DCM Urban Design Limited.
Our website is primarily used to provide information about our services, expertise and completed projects, and to allow people to contact us.
When you contact us through our website, we may collect information including your:
You are not required to provide personal information simply to browse our website. However, we may need certain information to respond to an enquiry.
Please avoid including sensitive or confidential information in a website contact form unless it is necessary for your enquiry.
When you visit our website, we or our website service providers may automatically collect technical and usage information, including:
This information is generally used in an aggregated or pseudonymous form to understand website use and performance.
Our website may use cookies and similar technologies. Cookies are small files stored on your device that allow a website to recognise your browser or remember certain information.
We may use:
Analytics information may be collected through a third-party analytics provider. Depending on the provider used, some information may be stored or processed outside New Zealand.
You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the website operate.
Where a cookie preference tool is available on our website, you can use it to manage your analytics cookie preferences.
We may use personal information collected through the website to:
We will not use your personal information for a purpose that is unrelated to the reason it was collected unless you have authorised the additional use or it is otherwise permitted by law.
We do not sell your personal information.
We may share personal information with:
Our service providers may only access personal information to the extent reasonably necessary to provide services to us.
Some of the service providers used to operate or analyse our website may store or process information outside New Zealand.
Where personal information is disclosed to an overseas organisation, we will take reasonable steps to ensure that the information is protected in a manner consistent with the New Zealand Privacy Act 2020.
Where an overseas provider acts only as our agent for storage or processing, we remain responsible for how personal information is handled on our behalf.
We retain personal information only for as long as it is reasonably required for the purposes for which it was collected, including to respond to enquiries, maintain business records, meet legal requirements and resolve disputes.
The length of time information is retained may depend on the nature of the enquiry and whether it develops into a professional or contractual relationship.
When personal information is no longer required, we will take reasonable steps to securely delete it, anonymise it or otherwise dispose of it.
We take reasonable administrative, technical and physical steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no method of transmitting or storing information online is completely secure. You provide information through the website at your own risk.
If we become aware of a privacy breach that has caused, or is likely to cause, serious harm, we will respond in accordance with the Privacy Act 2020, including making any required notifications.
You have the right to ask whether we hold personal information about you and to request access to that information.
You may also ask us to correct personal information that you believe is inaccurate, incomplete or out of date. If we do not make a requested correction, you may ask us to attach a statement of correction to the information.
We may need to verify your identity before providing access to or correcting personal information.
Our website may contain links to websites operated by other organisations.
We are not responsible for the privacy, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
We may update this Privacy Policy when our website, business practices, service providers or legal obligations change.
The latest version will be published on this page, together with the date it was last updated.
Questions, access requests, correction requests or privacy concerns can be directed to DCM’s Privacy Officer:
Privacy Officer
DCM Urban Design Limited
Email: office@dcmurban.com
Address: Unit 10/245 Saint Asaph Street, City, Christchurch 8011, New Zealand
Please include enough information for us to understand and respond to your request.
If you are not satisfied with our response to a privacy concern, you may make a complaint to the New Zealand Office of the Privacy Commissioner.
